Investigating complaints can be very tricky, regardless of the number of complaints you have dealt with or the size of your HR team. Every complaint turns on its facts, and the circumstances that led to it being made, and managers need to know how to adapt accordingly.
A poor process, or bad outcomes, can result in significant delays and cost for employers, as well as significant stress for the employees involved. It also often leads to proceedings in the Fair Work Commission.
In this seminar we will cover:
Wednesday 11 October 2017
8.00am - 10.00am
Russell Kennedy, Level 12, 469 La Trobe Street Melbourne
Register here by Wednesday 4 October 2017.
This seminar is free to attend, but bookings are essential.