As more consumers self-manage their home care packages - what are the risks for providers and how can those risks be minimised?
In the 2018-2019 Budget, aged care providers were informed that the government would be introducing a levy to fund the Accommodation Payment Security Scheme ("Scheme").
Retirement Village operators should note that Consumer Affairs Victoria (“CAV”) has changed its internal process in relation to assisting and dealing with complaints made by residents about management and resident disputes.
There has been commentary advocating the increased use of hidden cameras in the aged care industry.
Retirement Living Operators should note that the Director of Consumer Affairs Victoria (CAV) has released the updated form of Factsheets which must be used from 1 March 2018.